3CX Named a 2011 CRN Emerging Technology Vendor

3CX, international telecommunications developer of Windows-based PBX software, has announced its' selection as a 2011 CRN Emerging Technology Vendor. The annual list features the most innovative vendors who deliver technology that is easy to use and also generates the high margins solution providers require.

3CX Phone System is the product that saw 3CX make the list, drawing praise for offering a high-value, low-cost VoIP IP PBX that’s software-based and provides unified communications. By being Open SIP Standard, it is simple to manage and it works with any SIP IP phones. 3CX Phone System runs on Windows and can be virtualized. It has a low cost when compared with proprietary phone systems. Being an IP-based PBX means that there’s no need for separate wiring as all phones use the existing computer network, saving yet more expenditure.

3CX saves businesses money on their telephone administration costs as it works seamlessly with leading VoIP providers and allows users to make and receive calls via Skype. It improves employees’ productivity with desktop call control presence. 3CX delivers mobility to employees by allowing them to work from home via remote extensions.

The 3CX Channel Program is open to all IT and telecoms solutions providers and allows resellers to use their Windows skills so as to tap into a completely new market. 3CX Partners generate profitable recurring income as they resell 3CX products and their own services to existing customers, whilst also targeting new customers. The roll-out involves software / hardware sales and provides the opportunity for consultancy.

Benefits of the 3CX Partner Program include access to free products and technology. There are also many free partner training events held worldwide each year and resellers get direct access to the 3CX Support Team.

"Enabling customers with the tools and strategies to solve real business problems has always been a priority to solution providers. The market has grown increasingly competitive over the years; so too has the demand for innovative, channel-friendly technologies. From the cloud to semantic technology, this year’s list of Emerging Technology Vendors highlights the emphasis on innovation and ease of use that has been the hallmark of any successful channel offering," said Kelley Damore, VP, Editorial Director of Everything Channel.

Nick Galea, the CEO of 3CX said, "We are proud to have been included in this year’s CRN Emerging Technology Vendor list. 3CX continues to lead the market for Windows based IP PBX solutions. Companies are switching to 3CX Phone System as it allows them to make huge savings on their monthly telecoms bills and provides rich features. 3CX is a 100% channel company, providing an excellent opportunity for IT specialists to resell a high-value, low-cost PBX solution, as well as bundle in hardware and consultancy services to their existing and new customers. 3CX provides all the tools needed for our channel partners to be successful.”

Vendors on the 2011 CRN Emerging Technology Vendor list were founded in 2005 or later, have revenue under $1 billion and have an active U.S. channel strategy. Final selection to the Emerging Technology Vendor list was made by the CRN editorial team. For more information, visit http://www.3cx.com

3CX and Grandstream Announce Strategic Partnership

3CX, the international developer of the award-winning 3CX Phone System for Windows and Grandstream, a leading designer and manufacturer of next generation IP Voice and Video products for broadband networks, have announced a strategic partnership. 3CX will become one of the preferred PBX partners of Grandstream, and 3CX will fully certify and integrate Grandstream’s broad portfolio of IP phones, gateways and multimedia phones. This allows customers to easily provision and manage Grandstream phones from the 3CX Management console. It's going to be much easier to configure and set-up phone systems with this integration and ongoing management will be reduced. 3CX and Grandstream will also commit to advanced feature development and providing end-to-end support to customers, giving companies peace of mind that the complete solution is supported by both companies.

“We are pleased to establish a partnership with 3CX to promote the combination of the market leading software-based 3CX Phone System and the award-winning Grandstream IP phones and multimedia phones. This best-in-class product combination creates an excellent value and innovative solution for the SME market,” said David Li, CEO of Grandstream Networks.

“The combined 3CX & Grandstream solution is very easy to install and manage for customers, and is a great replacement for outdated proprietary phone systems. Because both products are standards-based, customers do not get tied in with one particular vendor and companies can buy best of breed, with full confidence in the complete solution,” said Nick Galea, CEO at 3CX.

The partnership has already resulted in benefits for customers and resellers: 3CX has shipped enhanced Grandstream phone support in Service Pack 4 of 3CX Phone System 9. It is now possible to provision and manage Grandstream phones from the 3CX management console, including the ability to upgrade the firmware network wide via the 3CX management console.

Grandstream has also launched a special reseller program which allows resellers and distributors to get rebates for selling Grandstream phones with 3CX solutions. 3CX was hereby one of the first suppliers to sign on with Grandstream’s reseller program as a result of the completion of extensive testing and 3CX getting full certification to Grandstream’s entire endpoints product line.

For more information, visit http://www.3cx.com

3CX Version 10 Beta Launched!

3CX, the company behind the IP 3CX Phone System, have announced BETA of their new version 10 PBX. Version 10 is a major release and for the first time has used Silverlight for the user portal, 3CX MyPhone. MyPhone will replace the 3CX Assistant and the old 3CX MyPhone portal as everything has been grouped in one easy to use portal.

The company has said that the new 3CX MyPhone will be web based, but users will also be able to install MyPhone as a desktop app and it will also run on Macs, which I know is a big advantage.

Well, we look forward to testing it out, especially with this extensive feature list:

• Notification to Windows Event log, 3CX Event Log and optionally by e-mail on key events
• PnP support for 3CXPhone for iPhone, Android and Windows, Grandstream Executive GXP-21xx and Yealink phones. This means that you can just plug in the phone, assign extension in the management console and the phone will be automatically configured. This eliminates the need to specify the provisioning URL in the phone or via DHCP option 66.
• Complete support for the new Grandstream GXP-1450, GXP 2100, GXP 2110 and GXP 2120 phones. Requires firmware v. 1.0.1.56 and up. Note that these phones are still in BETA
• Support for the Grandstream GXP 3140, GXP 3175 video phones
• Support for the Yealink VP 2009 video phones
• Ability to black list IPs
• Ability to block extensions being registered from outside the network
• You can configure that particular extensions can not be used outside of the local network
• Ability to limit extensions registering externally to use tunnel
• Native 64 bit version (not available in beta)
• Ability to record prompts via the phone – simply click on prompt, enter extension name and record prompt
• Reduced memory footprint and elimination of extra service
• Specify extension group in outbound rules to easily create Class of Service rules

3CX have provided a downloads section where you can try out the BETA version 10.

You can download the 3CX BETA Version 10 Phone System from here. The administration manual can be found here (PDF). The 3CX MyPhone and Extension user manual is web based and can be found here and users can post any questions about the BETA in the 3CX Phone System V10 BETA forum here.

Use this Beta V10 Demo Key to activate enterprise features: LFMD-4QDR-7OHP-ZZO2

3CXPhone 5 adds video, BLF to free soft phone in Smartphone Look

3CX’s popular free business soft phone does Unified Communications and becomes ‘Zero Admin’

London - November 30, 2010- 3CX today announced a new version of its popular free VoIP soft phone for Windows, 3CXPhone 5. New features added to 3CXPhone 5 include standards based video support, multiple SIP profiles, BLF and the ability to provision and manage all soft phone installations network wide. 3CXPhone 5 will remain completely

free.

3CX and Phonzo offer complete VoIP PBX solution in Norway and Sweden

Nicosia, Cyprus and Oslo, Norway - 12 November 2010 - 3CX, the international developer of the award-winning 3CX Phone System for Windows has completed full interoperability testing with VoIP service provider Phonzo and announced today a strategic partnership providing a fully integrated VoIP solution for SMB markets in Norway and Sweden.

Polish foundry forging ahead with 3CX Phone System

Large manufacturing companies use GUSS-EX to provide design, production planning and casting of machine parts. They also provide warehouse logistics services for clients that want to plan and optimize their storage systems. This foundry focuses on streamlining its operations and enhancing the competitiveness of the Polish foundry industry. GUSS-EX is based in Poland and recently expanded with new offices in Russia, Ukraine and Belarus.IT Manager of GUSS-EX, Piotr Rowinski, wanted to network these new offices to the Polish headquarters. While researching, he found that the current system they had was not scalable, it was extremely expensive, they were locked into one vendor and it was complicated to deploy to remote offices. Piotr decided that he needed to find an alternative solution and this is where 3CX stepped in.

3CX Phone System solved all the problems that Piotr was faced with, but also found 3CX to be flexible, low on cost, easy to manage and administer. 3CX works with standard SIP phones, supports various VoIP providers and is far less expensive than a traditional PBX.

After the installation of 3CX, GUSS-EX immediately noticed a rise in productivity since calls are not dropped or lost ‘on hold’. The management team was more than satisfied with the level of support and because of the user friendly interface, both users and administrator were up and running in no time with the new system.Piotr Rowinski says, “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”

The full case study can be found here.

Neon Healthcare organisation glows with 3CX!

Neon Health Services Inc., a well known organisation in Cleveland Ohio, which is now entering its 40th year as a network of community health centers, has entrusted 3CX as their telephony provider.

Neon Healthcare has an overall staff of 280 and a network of six health centers. They offer accessible, comprehensive primary care services to the entire family, including Adult Medicine, Pediatrics, Family Practice, OB / GYN, Behavioral Health, Dental Optometry and Podiatry services.

Al Barker, CIO, Neon Health Services, was looking to find a new solution to replace the complex and unreliable phone system they had. He was looking for something that was Windows based, reliable, able to accommodate to a large number of calls and to integrate their stock of existing SIP phones. After downloading and testing the free version of 3CX Phone System, Al found 3CX to be the perfect match.

A key factor to Al’s decision on implementing 3CX was that it is Windows based and easy to manage. This would have been unthinkable with Linux. Al found that not only are the cost savings impressive from installing 3CX , but it has also increased productivity and mobility to the staff by staying connected while out of office. Staff member are now able to stay in touch at all times with the free 3CXPhone (soft phone) and/or 3CX Assistant.

“..The installation of the 3CX communication system has transformed me to hero. Thanks 3CX!” says Al Barker.

The full case study can be found here.