MTS Allstream To Use NetIQ AppManager

MTS Allstream is going to use NetIQ AppManager to manage their customers’ Unified Communications applications and infrastructure. It will be used to manage more than 1 million VoIP phones around the globe.

“We needed a solution to help us measure performance levels and enhance end-user experience,” said Eric Fletcher, senior vice president, voz ip Marketing at MTS Allstream. “NetIQ provides us with the ability to report on service levels, diagnose call quality degradation and remediate issues immediately. NetIQ AppManager allows us to scale and manage our customers’ UC components — all from a single console. With NetIQ, we can deliver value by optimizing end-user Quality of Experience (QoE), which is exactly what our customers need and have come to expect in communicaciones unificadas."